Privacy Policy

1. Collection of Information

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise when you contact us.

Personal Information

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Date of birth
• Address
• Payment information
• Government-issued identification (for large prize claims)
• Any other information you choose to provide

Usage Data

We may also collect information about how the website is accessed and used. This usage data may include:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages you visit on our website
• Time and date of your visit
• Time spent on those pages
• Device identifiers
• Other diagnostic data

2. Use of Information

We may use the information we collect for various purposes, including:

• To provide and maintain our services
• To verify your identity and age
• To process transactions and send related information including confirmations and receipts
• To send administrative information
• To respond to inquiries and offer support
• To protect our services and user rights
• To comply with legal obligations
• To monitor and analyze usage patterns
• To notify you about changes to our service
• To detect, prevent and address technical issues
• To provide personalized lottery experiences and relevant marketing

3. Disclosure of Information

We may share your personal information in the following situations:

Legal Requirements

We may disclose your information where required to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Winner Publicity

In accordance with Australian lottery regulations, certain winner information may be published. You will be notified of this requirement at the time of claiming a prize.

4. Security of Information

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We implement appropriate technical and organizational measures to maintain a level of security appropriate to the risk, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication requirements
• Intrusion detection systems
• Data backup procedures
• Staff training on data security

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about the cookies we use, please see our Cookie Policy.

6. Your Data Protection Rights

Under Australian privacy law, you have certain rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal information, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

7. Privacy of Children

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 350 King St, Sydney NSW 2000
• +61 2 9999 8814
• [email protected]